Privacy Policy

Introduction

At ModongCup, operated by HYGGO PTY LTD (ABN 26 680 569 653) of Melbourne, Victoria, Australia, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information on our website, modongcup.com.

Information We Collect

To successfully fulfil your orders and answer your queries, we collect the following details:

• Your name
• Your email address
• Your shipping and billing addresses
• Your phone number
• Your order details

How We Use and Share Your Information

We use your personal information to manage your orders and provide customer support. To deliver your purchases, we share your order details only with the suppliers and carriers needed to deliver the packages. Your payments are processed securely by Stripe and PayPal, meaning we never see or store your full card numbers.

Cookies

Our website uses a limited number of cookies to ensure a functional and smooth experience:

• Essential cookies: These cookies are necessary to keep your shopping cart, sign-in status, ship-to country, currency, and language preferences active.
• Payment security cookies: Stripe and PayPal set their own cookies at checkout to assist with fraud prevention.
• Marketing measurement cookies: We use one first-party cookie that remembers how you first arrived at our shop (stored for 90 days) to help us analyze our marketing efforts.

We do not use any advertising cookies on our website.

Your Rights

Your rights under the Australian Privacy Act and the GDPR apply. You have the right to request access to, correction of, or the deletion of your personal information. To make a request, please reach out to us by email.

Contact Us

If you have any questions about this privacy policy, you can contact us by email at [email protected] or via our contact form at /contact.